Privacy Policy

1Information We Collect

We collect information that you provide directly to us when creating an account or using our services:

• Name, email address, and contact number
• Account credentials (stored encrypted)
• Payment and transaction information
• KYC documents (Aadhaar, PAN, bank details)
• Device and usage data

2How We Use Your Information

• Process transactions and manage your account
• Verify identity and prevent fraud
• Provide customer support and respond to queries
• Send important account notifications
• Comply with legal and regulatory requirements
• Improve our platform and services

3Data Security

We implement industry-standard security measures to protect your personal information, including 256-bit SSL encryption, JWT authentication with HTTP-only cookies, bcrypt password hashing, and regular security audits.

4KYC Data Handling

KYC documents submitted for verification are stored securely and used solely for identity verification purposes. Documents are reviewed by authorised personnel only and are not shared with third parties except as required by law.

5Information Sharing

We do not sell your personal information. We may share information with trusted service providers who assist in operating our platform, legal authorities when required by law, and corporate affiliates as necessary for business operations.

6Your Rights

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your transaction data in CSV format

7Cookies & Tracking

We use HTTP-only cookies for secure session management. We do not use third-party tracking cookies. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

8Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years as required by Indian financial regulations.

9Contact for Privacy

For privacy-related questions, data requests, or concerns, contact us at: support@pprsmartsystem.com. We will respond within 30 days.